Customer Corner
Everything you need as a CEB customer, in one place.
Always at your service
The CEB is committed to handling customers’ requests, applications and queries in a courteous and efficient manner. Customers can contact the CEB through the following means:
- Call in person at any customer Walk-in centres between 8.30 a.m. and 4.00 p.m.
- Send us an email Mauritius - customerservice@ceb.mu / Rodrigues - customerservice.rod@ceb.mu
- Write a letter to
The General Manager,
CEB Corporate Office, P.O Box 134,
Rue du Savoir, Ebène Cybercity,
Ebène 72201, Mauritius
We shall soon be providing new channels for enabling applications!
Residential Supply
Getting a domestic connection.
OpenNon-Residential Supply
Commercial and industrial services.
OpenApplications for Connection
Forms and checklists.
OpenBuilding & Land Use Permit
CEB clearance for developers.
OpenWaiver of Processing Fees
Policy and eligibility.
OpenTariffs & Rates
2026 rates and connection fees.
OpenCalculate My Bill
Estimate your electricity charges.
OpenPaying Your Bill
Online, counters, bank and more.
OpenAssistance Schemes
Support to access electricity.
OpenPower Outage Info
Planned and unplanned interruptions.
OpenReport a Fault
Fault line 130, 24/7.
OpenExpected Service Delivery
Our timeline commitments.
OpenComplaints & Enquiries
How to contact us.
OpenHow Can You Help Us?
Your responsibilities as a customer.
OpenFAQs
Answers to 28 common questions.
Open