Report a Fault

    No electricity, or a dangerous situation? Call the CEB fault line 130, 24 hours a day.

    Danger: fallen or damaged power lines. Keep well away, keep others away and call 130 immediately. Never touch a fallen wire or anything in contact with it.

    Call the fault line (24/7)

    Have your account number or your address ready. 130 is for faults only: for bills, connections and other questions, call 8912.

    Report electricity theft

    86130

    Toll free, anonymous. Or email rps@ceb.mu. Your details remain confidential.

    Before you call

    1. Check for a planned interruptionYour area may be on the power outages list for today.
    2. Check your own installationLook at your main switch and circuit breakers. If only part of your home is off, the problem is probably inside your premises.
    3. Check with your neighboursIf they also have no supply, the fault is likely on the CEB network.
    4. Call 130The fault line, 24/7. Give your address and what you observed. (For other questions, call 8912.) Registered customers can also log a fault in MoKouran eServices.